Last updated: 16/12/2025
This Privacy Policy explains how AniWays (“AniWays”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from our website (the “Site”) or otherwise interact with us.
This Policy is written in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Portuguese law.
Controller: AniWays
Contact (privacy): customer@anixways.com
Alternative contact: anixways@gmail.com
Address / legal details: Guilherme Maneiras, 251152170
R DA SENHORA DO ROSÁRIO 5 CABRITO
2205-063 ABRANTES
We may collect the following categories of personal data:
Identification and contact data: name, surname, email address, phone number.
Delivery and billing data: address, city, postal code, country.
Account data (if you create an account): login credentials and account preferences.
Order and customer support data: products purchased, order history, communications with support.
Payments are processed by certified payment providers. AniWays does not store full card numbers. Depending on the payment method, we may receive limited information such as payment confirmation, transaction identifier, and last digits (where applicable).
When you browse the Site, we may automatically collect:
IP address, device identifiers, browser type, operating system;
approximate location derived from IP (country/city level);
pages viewed, clicks, time spent, referral source (e.g., search terms or website), and interactions;
cookie and similar technology data (see Cookies section).
We process personal data for the following purposes:
To provide and operate the Site (security, functionality, troubleshooting).
To process orders and deliver products, including managing pre-orders, shipping, and invoicing.
To communicate with you, including order confirmations, shipping updates, and customer support.
To prevent fraud and abuse and protect our customers, our business, and payment systems.
To comply with legal obligations, including accounting and tax requirements.
Marketing communications (newsletter and promotional emails), only when you have given consent (or where legally permitted).
Analytics and performance, to understand how the Site is used and improve it.
Under GDPR, we rely on the following legal bases:
Performance of a contract (Art. 6(1)(b)) – to fulfill orders, manage your account, provide customer support.
Legal obligation (Art. 6(1)(c)) – invoicing, accounting, tax compliance.
Legitimate interests (Art. 6(1)(f)) – security, fraud prevention, improving our services, basic analytics (balanced against your rights).
Consent (Art. 6(1)(a)) – newsletter and certain cookies/marketing technologies (where required).
You may withdraw consent at any time (without affecting processing already performed).
We may share your personal data only as necessary with:
Payment providers (to process payments).
Shipping and logistics providers (to deliver orders and provide tracking).
E-commerce and website hosting platforms (to operate the Site).
Email/SMS providers (for transactional communications and, if applicable, marketing messages).
Analytics providers (only where applicable and subject to cookie consent when required).
Professional advisors (accountants, auditors, legal counsel), when necessary.
Authorities where required by law or to protect legal rights.
We do not sell your personal data.
Your data may be processed outside the European Economic Area (EEA) if we use service providers located in third countries (e.g., the United States). Where this occurs, we implement appropriate safeguards such as:
European Commission Adequacy Decisions (where applicable), and/or
Standard Contractual Clauses (SCCs) and supplementary measures.
We keep personal data only for as long as necessary for the purposes described above, including legal obligations.
Typical retention periods (may vary):
Order, invoicing, and accounting data: retained for the period required by Portuguese tax/accounting law.
Customer support communications: retained as needed to resolve issues and for legal defense.
Marketing data (newsletter): until you unsubscribe or withdraw consent.
Analytics data: retained according to our analytics settings and cookie consent.
If you are located in the EEA/UK, you have rights regarding your personal data, including:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making and profiling
To exercise your rights, contact us at customer@anixways.com.
You also have the right to lodge a complaint with the Portuguese supervisory authority:
CNPD – Comissão Nacional de Proteção de Dados
We use cookies and similar technologies to:
keep the Site functioning properly;
remember preferences;
analyze traffic and performance;
(if applicable) personalize marketing.
Where required by law, we will request your consent for non-essential cookies.
We apply appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure.
Our Site is not intended for children under 16. We do not knowingly collect personal data from children.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
For privacy-related questions or requests, contact:
Email: customer@anixways.com
Alternative email: anixways@gmail.com
Business details: Guilherme Maneiras, 251152170
R DA SENHORA DO ROSÁRIO 5 CABRITO
2205-063 ABRANTES